Contact Us

We look forward to hearing from you. Please review our list of frequently asked questions to answer any question or concerns you may have. You can reach out to us at the email and phone number below if you still have questions, concerns or feedback!

Please be sure to send your inquiry to the correct email or fill out the corresponding form, otherwise we will not be able to fulfill your request. Due to our high volume of emails, please allow a buffer for response time as we personally respond to each and every request we receive. Thank you!

Client Fulfillment

For questions, comments, concerns, and/or feedback from clients regarding our services rendered;

Or general inquiries about our homemade Soulex products, questions about purchasing float packages, large group booking, Pop-Up events, and other queries of this nature, please fill out the form below or email our sales email.

Partnership Requests

For inquiries about overall business collaborations, media and/or influencer collaborations, marketing, and other queries of this nature, please fill out the form below or email our partnership email.

Call Us

(202) 289 0010

Locate Us

1010 Massachusetts Avenue Northwest Washington, DC 20001

Please note: Entrance is on 11th street, between Massachusetts Ave. & K street

Hours of Operation

Monday: 10am - 8pm
Tuesday: Closed
Wednesday - Friday
10am - 8pm
Saturday - Sunday
8am - 8pm


*Clients must sign the Mindbody waivers prior to your appointment. Waivers will be sent via email after booking an appointment with Soulex.

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